The Quick type: if you should be on the lookout for exclusive engagement ring or unique wedding present, Leibish & Co. has actually a robust inventory of top-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run business has been functioning online since 1998 with a personal touch that has generated repeat business from around the world. Leibish & Co. makes it easy buying free stones or even to use their cost-free “Design your very own” tool to bring your ideal little bit of precious jewelry to life. With many years of experience and solid design under their buckle, Leibish & Co. is found on the brink of growing their supply to watches and other extras.
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When Leibish Polnauer established 1st on the web diamond company in 1998, it got nearly an entire day to publish an individual image and information to his internet site â but he was a visionary just who watched possible into the fledgling realm of e-commerce. “When he views the possibility in an idea, he can try everything in his capacity to advance along with it,” mentioned Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish created a fruitful, family-run procedure together with spouse and kids serving in management roles. They’ve grown a successful online business with offices located across the world. Leibish & Co. is actually a leader in distinctive colored expensive diamonds and gemstones which happen to be difficult to find elsewhere. Its expensive diamonds may also be conflict-free, and that’s a key point for most customers.
“folks arrive at united states since they search for some thing only a little various, anything a bit more unique than everyone else has actually,” Benji mentioned.
While Leibish & Co. provides top-quality traditional diamonds, the organization focuses on colorful, unique jewellery. When questioned why the business provides this type of a higher client return price, Benji easily pinpoints the reason.
“It’s a mixture of excellent services and products, fantastic service, and jewelry created to your greatest amounts of excellence,” he mentioned. “The precious jewelry we make is not your daily, mass-produced sort of item. Each piece is actually custom-made to perfectly fit the diamond or gem picked of the client.”
A Family Affair With individual Service
Leibish & Co. is actually a true family members company, with Leibish’s members of the family playing important parts when you look at the business.
Leibish serves as Founder and chairman of this company, while their girlfriend, Rosi, will be the company’ Events Manager. Their own oldest child, Chavi, serves as the Lead Jewelry Designer â which is a massive duty since custom precious jewelry accocunts for above 50percent for the company’s business, Benji said.
Leibish’s eldest son, Yossi, is the CEO of Leibish & Co. Another boy, Shmulik, that is a graduate from the Gemological Institute of The united states, will be the main Diamond Buyer when it comes to business. “Shmulik is, truthfully, certainly one of many talented shade diamond specialists in the industry,” Benji said.
Leibish’s boy Itzik is the organizations COO and works the nyc workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, will be the company’s CFO.
“as among the longtime members of the group, I can tell you that, even though there isn’t any connection, they start thinking about myself, yet others, section of their family,” Benji stated. “We all bring our own knowledge towards business, but collaborate to regularly grow the organization.”
Customers are additionally treated like family members at Leibish & Co., in which the company invests power into private solution and product sales. “If you have ever handled one particular agent, for example, that is the exact same individual you’ll usually manage, no matter what you’re calling or composing in approximately,” Benji said. “do not rely on driving customers to different departments when they’ve a question or specific issue they wish to deal with.”
Customers Come From all around the World
Leibish has actually several distinct clients: you can find buyers, whom primarily store through the site, merchants, and people within the trade business, just who usually visit the company’s major workplaces in New York, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are from the U . S .. The subsequent hottest audience is Canada, accompanied by great britain, Australia, Hong-Kong, while the remainder of European countries.
Customers at each and every level of life shop at Leibish & Co., though the majority are involving the years of 35 and 54, Benji mentioned. Furthermore, the business garners approximately 300,000 internet site check outs every month â and keeps nearly all of their customers finding its way back.
“With over a 70percent return consumer status, we remain being among the most popular organizations in our market,” he stated.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries high-end jewelry, additionally preserves inventory flexibility, specifically for internet based customers, Benji stated. The organization offers a huge selection of free expensive diamonds and important gemstones, but their essential items are customized precious jewelry projects.
“We hold a large assortment of multicolor diamond and gem stone jewellery, with a few of the rarest tones ever seen,” he said. “we’re acknowledged most readily useful by our very own bread-and-butter services and products â yellow diamond and pink diamond wedding rings. But we sell expensive jewelry of nearly every color, and valuable gems â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, too, but all of our expertise is in the realm of shade.”
For consumers that have something at heart and need assist that makes it possible, Leibish & Co. supplies a “Design your own personal” jewellery tool, which Benji stated is their best item.
“normally, when searching for an unique part, men and women typically want certain stones and establishing types they will have currently fallen in deep love with,” the guy said. The “Design Your Own” tool allows consumers to construct a bit utilising the material, establishing, and material of these option.
“It allows these to deliver their particular ambitions to life â with this expertise in workmanship,” Benji told all of us.
Extras & brand new using the internet Tools in Store for Leibish & Co.
because looks forward to the near future, Leibish & Co. is slowly moving toward higher-ticket products plus product diversity. The company seems comfy branching off to new product lines because of the devotion and love it pertains to finest the existing productions.
“There is mentioned adding many different extras â eg deluxe watches, bags, plus pens,” Benji stated. “But we decided to wait until we 1st perfected the primary collection of item, that’s diamond jewelry.”
Leibish & Co. normally searching for ways to continue perfecting its popular web site, too. One-way it intentions to enhance the web experience is through adding augmented real life characteristics, that’ll offer virtual consumers a lot more of an in-store experience.
As a business featuring its sources in colorful diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional industry which views modification since the exclusion, maybe not the guideline.